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FAQ

What is DaChain?

DaChain (dachain.com) is a new platform to create, manage and market NFTs. At the heart of its offering there is a curated consumer NFT online marketplace and a plug & play enterprise solution, and it has been created with the idea to make it simple for creators, brands and businesses to interact with blockchain technology and NFT opportunities.

What is an NFT marketplace?

Generally speaking, an NFT marketplace is a publicly accessible digital platform that enables creators and collectors to create and trade NFTs. In order to do that, you need to connect a blockchain wallet - whilst some platforms require a direct integration with a blockchain wallet and crypto currencies, some others allow you to register with an email and hence obtain the wallet, using either fiat (e.g. Euro, USD, Pound, etc...) or crypto currencies (e.g. BTC, ETH, etc...).

Why is DaChain in BETA?

DaChain aims to build an ecosystem of services and applications to democratise the use of NFTs. The blockchain technology is becoming more and more user friendly. There are many cool great projects around the world, but also some others that are only good at selling their “vision”. Technical challenges are only a part of the big picture; as for any new emerging technology, it also need to be explained and grow in user adoption. For all these reasons, we preferred to highlight next to our logo that DaChain is currently in BETA. We are learning from it while we are building it.

How does DaChain’s marketplace work?

DaChain’s marketplace allow users to purchase NFTs directly from their creators (via the so called ‘Primary Market’) and to resell them to other collectors (via the so called ‘Secondary Market’). In order to use DaChain’s marketplace, you only need your email to register, without connecting another blockchain wallet.

What is an NFT?

An NFT is a unique and non-interchangeable (non-fungible) unit of data (token), most commonly associated with digital assets such as images, videos or audio, stored on a blockchain to provide a public proof of ownership and authenticity.

What type of tokens / NFTs are managed by DaChain?

DaChain issued his own virtual coin - named DaCoin - to support transactions within the platform. DaCoin is an ERC-20 token, with a fixed conversion rate (1€ = 10,000 DaCoin).

Where can I find my NFTs after purchasing them?

After you purchase your NFTs on DaChain, you will find them in your ‘Wallet’ section. From that section, you will be able to click on each NFT and visualise all its details.

Can I resell my NFTs on OpenSea?

At the moment, it is possible to resell DaChain NFTs using the DaChain Marketplace only. Being still in Beta, we are working hard to give our users also the possibility to resell DaChain’s NFT in marketplaces based on other public blockchains, such as OpenSea.

Who decides the price of NFTs?

In the primary market, creators themselves decide which price to apply to each NFT to trade. In the secondary market, prices may vary, based on collectors’ preferences.

What if the NFT I like is sold out?

You can always try to find the sold-out NFTs in the secondary marketplace. Prices will probably be different than what you could have paid in the case of a primary purchase.

How can I purchase NFT on DaChain?

For starters, you will need to create an account and login. By visiting the brand page of a creator you will be able to explore its collections, click on an NFT and add it to your cart. If you have enough balance in your wallet, then you will be able to complete the purchase.

How can I top-up my wallet?

You need to be logged in to refill your wallet. By clicking on the “Top-up” button, you will be prompted with the payment page to top-up your wallet. We currently accept credit cards.

Do you have a customer support service?

Yes we do! Please reach out to us at support@dachain.io for any queries you may have about DaChain that are not yet covered by these FAQs.

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